Privacy Policy

Information we collect

When you send a project brief or share contact details in Ask Nex, we collect the information you provide, such as your name, email address, organization, phone number, project type, and message. Our hosting providers may also process standard technical data such as IP address, browser type, and request logs for security and reliability.

How we use it

We use submitted information to evaluate your request, respond to you, schedule conversations, prepare proposals, prevent abuse, and maintain the security and operation of this website. We do not sell personal information or use project inquiries for unrelated advertising.

Services and retention

This site uses service providers for hosting, scheduling, AI-assisted chat, and lead storage. They process information only as needed to provide those functions. We retain inquiry records while they are useful for the business relationship, legal obligations, security, or recordkeeping, then delete them when no longer needed.

Text messaging privacy

We do not sell or share your mobile number, SMS opt-in data, or consent with third parties or affiliates for their own marketing or promotional purposes. We may share this information only with service providers that help us deliver and support our messaging program, such as messaging platforms, telecommunications carriers, and vendors acting on our behalf. They may use it only to provide those services or as required by law.

Your SMS consent applies only to the messaging program described when you opt in. Message frequency varies, and message and data rates may apply. You can reply STOP to opt out or HELP for help. For complete messaging terms, see our Terms & Conditions.

Your choices

You can ask to access, correct, or delete information you submitted by emailing contact@nexgenlabs.dev. Do not submit confidential credentials, payment-card data, health information, or other sensitive personal information through the project form or chat.